Social Work in the Organizational Context: a Look at Professional Intervention Based on Experience with a Macro-project on Developing Professional Practices

Abstract

This article discloses the results of professional practice from the perspective of Organizational Social Work within the context of the food bank in the city of Bogotá called Banco Arquidiocesano de Alimentos. This bank executed an intervention strategy over the course of three years with different student professional practice groups. The submission was named “Macro Intervention Projects” and was meant to assess the incidence of practices within the contexts in which they operate; in this particular case, the organizational setting. Based on this concept, an intervention took place based on theoretic reference points for strategic planning. To begin with, indicators and process chains were established based on the Social Management area to enshrine its actions. Next micro-management processes were prepared through action plans that highlighted the need to explore the Food Bank incidence and, especially, the Management Area for support processes for allied organizations. That is why the concept of shared social value was incorporated. The text illustrates how this intervention developed over the course of time and how it was configured based on theory and intervention elements. Finally, the contributions by Organizational Social Work in generating processes of this nature were exposed based on systemization and reflection on the intervention process.